Privacy policy

Last updated: May 19, 2025

 

IVANI SELANGE (the "Site", "we", "us", or "our") values the trust you place in us when you share your personal information. This Privacy Policy explains how we collect, use, protect, and share your information when you visit our website ivaniselange.com, use our services, or make purchases. By accessing or using our website, you agree to the collection and use of information in accordance with this policy.

Please read this Privacy Policy carefully to understand how your data is treated.

1. Information We Collect

We collect different types of information when you visit our website, interact with our services, and make purchases:

Personal Information You Provide:

  • Account Information: When you create an account or place an order, we collect personal details such as your name, email address, phone number, billing and shipping addresses.

  • Order Information: We collect details about your purchases, including the products you order, payment information, and shipping preferences.

  • Customer Support Information: If you contact us, we may collect information such as your name, email, and details regarding your inquiry.

Non-Personal Information:

  • Device Information: We automatically collect information about your device, including your IP address, browser type, and operating system.

  • Usage Data: We track how you interact with our website, including pages you visit, products you view, and time spent on the site.

  • Cookies and Tracking Technologies: We use cookies to enhance your browsing experience and gather insights into how our website is used.

2. How We Use Your Information

We use the information we collect for several purposes:

  • Order Processing: To process and fulfill your orders, including payment, shipping, and returns.

  • Customer Support: To respond to your inquiries and provide customer service.

  • Marketing and Promotions: To send you marketing communications, including emails, discounts, and promotions (if you opt-in). You can opt-out of these communications at any time.

  • Website Analytics: To improve our website's functionality, understand user preferences, and optimize the shopping experience.

  • Security: To protect against fraudulent transactions and unauthorized access to your account.

3. Payment Information and Processing

Since IVANI SELANGE does not use PayPal, we work with trusted third-party payment processors, such as Shopify Payments or Stripe. These processors handle your payment information securely and in compliance with industry standards. We do not store sensitive payment details, such as credit card information, on our servers.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers to facilitate the operation of our business, including:

  • Payment Processors: To securely process your payments through Shopify Payments, Stripe, or any other payment service you use.

  • Shipping Providers: To fulfill your orders and deliver products to the address you provide (e.g., FedEx, UPS).

  • Marketing Services: We may share your information with email marketing platforms like Mailchimp or Klaviyo to send you promotional emails.

  • Analytics Providers: We use tools like Google Analytics to analyze site traffic and improve the user experience.

These third-party providers are obligated to keep your information secure and use it only for the specific purposes for which we provide it.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies are small text files placed on your device to help us understand how you use our site, remember your preferences, and improve the overall user experience.

You can control the use of cookies through your browser settings. If you choose to disable cookies, certain features of the website may not function properly. For more information on how we use cookies, please refer to our Cookie Policy.

6. Data Security

We take appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption during data transmission, secure servers, and regular security updates. However, no data transmission over the internet is completely secure, and we cannot guarantee 100% security of your information.

7. Your Rights and Choices

Depending on where you live and applicable privacy laws, you may have the following rights regarding your personal information:

  • Access: You can request a copy of the personal data we hold about you.

  • Correction: You can request corrections to any inaccurate or incomplete data.

  • Deletion: You can request that we delete your personal data, though we may need to retain certain information for legal or business purposes.

  • Marketing Opt-Out: You can opt-out of marketing communications at any time by following the “unsubscribe” link in emails or by contacting us directly.

  • Cookie Preferences: You can manage cookies through your browser settings.

If you are a resident of the European Union or California, you may have additional rights under the General Data Protection Regulation (GDPR) or California Consumer Privacy Act (CCPA).

8. International Transfers of Data

If you are accessing our website from outside the United States, please be aware that your personal information may be transferred to and stored in countries outside your country of residence. By using our website, you consent to the transfer of your data to the United States or other countries where our servers are located.

9. Compliance with Laws

We comply with relevant privacy laws, including:

  • General Data Protection Regulation (GDPR): If you are a resident of the European Union, we comply with GDPR, which gives you rights over your personal data, such as the right to access, delete, or restrict the use of your personal data.

  • California Consumer Privacy Act (CCPA): If you are a resident of California, USA, you have rights under the CCPA, including the right to request access to and deletion of your personal data.

  • Other Applicable Laws: We comply with other privacy laws as required by local, national, and international regulations.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices or legal requirements. When we make updates, we will post the revised policy on this page and update the "Effective Date" at the top. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:

IVANI SELANGE
Email: ivaniselange@gmail.com